![]() ![]() Try another port if the first one does not see your printer.Make sure you connect to a rear USB port.Please do not power up the printer or connect through USB lead until it prompts you to do.Install the new printer driver - right-click the installer first and choose Run as Administrator.From the above links, download and save the driver for your printer.Uninstall any printer driver you have installed currently.Go to Devices and Printers, then remove the printer from your Devices and Printers folder.Turnoff and disconnect your printer from the power source and the USB connection too.Go with the link and download updated drivers from Try the below mentioned steps and check if they helps. It's not obvious what caused the problem. Thank you for posting your query in Microsoft Community.ĭid you see any Windows Updates installed recently? ![]()
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